Frequently Asked Questions
- How do I use the Wish List Feature
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Wish Lists allow you to save some tracks and come back to them later. Whether you're compiling a new set for your gigs or want to take a while choosing the perfect tracks to perform to, you can use a wish list to save those tracks together.
First, you need to log into your account or register if you don't have an account.
Then click the 'create a wish list' link.
Enter a name for your list and click the blue 'create wishlist' button.
Now you can browse the catalogue. When you find a track that you want click the 'add to wishlist' button
When you've finished your session, you can check what's in the list by clicking on the account link next to the cart button. Click on the name of the wishlist you created and a list appears of all the tracks in the list. If you change your mind you can remove it from the list.
When you log out all this remains intact and you can come back to it later.
When you are ready to buy go to your wishlist and click on the blue 'add tracks to cart' button.
This takes you automatically to your cart. At the bottom of the list of track click the blue 'checkout' button to complete your purchase.
- Do you sell your tracks on CD?
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Sorry, no we don't supply our tracks on CD.
If you really need a CD there is nothing to prevent you from burning the tracks you have purchased from us to a CD yourself. The procedure is very simple. If your computer does not have a CD/DVD drive then you can purchase one and recordable CDs from the usual suppliers e.g Amazon or PC World. The burner usually comes with the software needed, but if not, there is plenty of free to download software on the internet. e.g Windows Media Player and ITunes
- I've emailed you but heard nothing back?
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We reply to all emails within 3 to 4 hours during studio hours (9 a.m to 6 p.m) If you haven't heard from us please check your spam folder and check that you entered your email address correctly into the contact us form.
- Tips for using the search box
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The search box is very intuitive but is also sensitive to punctuation. Try to enter a search term which does not include punctuation. e.g if you are looking for 2-4-6-8 Motorway then just start typing motorway and the site will locate it.
- Do you do custom tracks to order
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Yes we do. As an approximate guide prices start at around £130 per track. If you would like a price for a particular song please contact us
- Can you supply tracks in different keys
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Yes, we can provide tracks in different keys. At the moment we cannot do this automatically on the website. If you are interested in a song in our cataogue, but cannot sing it in the cover key, please contact us. Please bear in mind that key changing software will only work successfully 2 semitones maximum up or down.
To request key changes, place your order in the usual way, then contact us with details of the key changes you require. We will then email the key changed tracks to you. There is no extra charge for this service.
- Do your tracks fade out
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No, All our tracks have proper endings. No fades at all.
- Do you accept PayPal
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No, we don't accept PayPal for automated payments on our website.
- Can I post your tracks on social media
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You can add your vocals to our tracks and post on YouTube, Facebook, Instagram and Twitter without an additional licence, providing non of your accounts are monetised.
If your social media accounts are monetised you will need an additional licence from us. The fee for the additional licence is £25 per track.
- How can I download my tracks to my iPhone / iPad / Android device
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Apple blocks downloading media from all websites - this includes audio and video files. In order to get your tracks onto your IPhone / IPad first download the tracks to a PC or Mac then sync to your device. This problem has been sorted with the iPhone 12.
On Android devices you need to download a file manager from the Playstore. You can then access your downloads through that app.
- Can I buy the individual multi tracks of your backing tracks
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Sorry no, but we do have a lot of different mixes which might be of interest, including tracks for guitarists, sax players, bass players, piano and keyboard players. Check out what we have on the 'Audience' tab on the home page.
- Details of the Version tags
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Here is the information you need when deciding which version to buy.
With Backing Vocals - This is the complete backing track with all instruments and including the backing vocals, intended for a solo vocalist.
No Backing Vocals - This is the complete backing track with all instruments but no vocals at all.
For Duet - This is the complete backing track with all instruments, but is intended for duet.
With Male Lead - This is the complete backing track with all instruments and includes a male lead vocal part enabling a solo singer to sing a duet.
With Female Lead - This is the complete backing track with all instruments and includes a female lead vocal part enabling a solo singer to sing a duet.
No Lead / Main guitar - This is the complete backing track with all instruments except the main guitar part, enabling a solo singer / guitarist to perform the track.
No Guitars - This is the complete backing track but with all guitar parts removed.
No Rhythm Guitar - This is the complete backing track but with the rhythm / second guitar part removed.
No Sax - This is the complete backing track but with saxaphone parts removed.
No Piano / Keys - This is the complete backing track but with piano or keyboard parts removed.
No Bass - This is the complete backing track but with the bass parts removed.
- I don't want to receive any more emails
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To unsubscribe please log into your account, go to notifications and untick the boxes.
We can't do this for you as we don't have access to customers passwords.